Privacy policy

Last Updated: June 25, 2026

Jumpballwear operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide customers with a secure and convenient shopping experience. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Order and Transaction Information

  • Products purchased

  • Order history

  • Payment confirmation details

  • Shipping information

  • Returns, refunds, and exchanges information

Account Information

  • Username

  • Password

  • Account preferences and settings

Device and Technical Information

  • IP address

  • Browser type

  • Device identifiers

  • Operating system

  • Website usage and activity data

Customer Communications

  • Customer service inquiries

  • Emails, messages, and feedback submitted to us

How We Collect Information

We may collect information:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us;

  • Automatically through cookies and similar technologies when you use our website;

  • From service providers that assist us in operating our business;

  • From business partners and third parties where permitted by applicable law.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders;

  • Verify and process payments;

  • Arrange shipping and delivery;

  • Provide customer support;

  • Process returns, exchanges, and refunds;

  • Improve our products, services, and website functionality;

  • Detect and prevent fraud, abuse, and unauthorized activities;

  • Comply with legal obligations;

  • Communicate with you regarding orders, services, and updates;

  • Send promotional communications where permitted by applicable law.

How We Share Information

We may share personal information with trusted third parties, including:

  • Shopify and related service providers;

  • Payment processing providers;

  • Shipping and logistics providers;

  • Customer support providers;

  • Analytics and website performance providers;

  • Marketing and advertising partners;

  • Government authorities or law enforcement agencies when required by law.

We do not sell personal information for monetary compensation.

Shopify Services

Our store is hosted on Shopify. Shopify provides the e-commerce platform that enables us to offer products and services to customers. Information submitted through our website may be processed by Shopify in accordance with Shopify's privacy practices.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and maintain website functionality;

  • Remember user preferences;

  • Analyze website traffic and performance;

  • Improve customer experience;

  • Support marketing and advertising activities.

Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect certain website features and functionality.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide products and services;

  • Fulfill contractual obligations;

  • Comply with legal requirements;

  • Resolve disputes;

  • Enforce our policies and agreements.

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Accessing personal information we hold about you;

  • Requesting correction of inaccurate information;

  • Requesting deletion of personal information;

  • Requesting restriction of processing;

  • Objecting to certain processing activities;

  • Requesting data portability;

  • Withdrawing consent where processing is based on consent.

To exercise any available rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. Where required by applicable law, appropriate safeguards will be implemented to protect personal information during such transfers.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, legal obligations, or regulatory requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

Contact Information

Legal Representative: TADARRAL DANNAY ESSIX

Email: support@jumpballwear.com

Phone: (619) 940-9933

Business Address: Multi-member LLC • 1807 University Ave, San Diego, CA 92103, United States